Iskandar Ahmad

This research focuses on the effort to provide services to the lecturers and education supporting staff as the implementation of quality assurance policy at Higher Education System. The purposes of this research are a) analyzing the effort of capacity development of lecturers and supporting staff, b) analyzing the forms of supporting from Higher Education to the career development of lecturers and supporting staff. This research used a variety of source theory including articles It is indicated that the services given to the lecturers and supporting staff have been carried out effectively in accordance with the standards of quality assurance procedures mandated by Law, Government Regulation as well as the National Education Standard. The services included opportunities for lecturers and education supporting staff to continue their education to a higher level. In addition, Tadulako University also conducts coaching sessions, training activities and workshop for education supporting staff. The services are delivered by promoting the principles of transparency, fairness, and objectivity according to standards and regulations relates to the fulfillment of the needs of the lecturers and education supporting staff.